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Programs Coordinator

Do you have experience in program coordination and are interested in working in a dynamic entrepreneurial workplace? Are you a collaborative, organized, and results-oriented individual who enjoys working with like-minded people? ventureLAB is looking for a Programs Coordinator to join our team!


Position Profile

Reporting to the Director, Programs, this role provides the operational support required to ensure the efficient and effective delivery of program offerings to our amazing startup companies.


As part of the Programs team, you will perform various coordination tasks, including but not limited to: administrative duties, set up screening and onboarding sessions, planning and executing educational workshops and special events so that our startups have the best program experience. In this role, you will have plenty of opportunities to work cross-functionally with other departments, as well as be exposed to a wide range of disruptive ideas, products, and people.


ventureLAB seeks confident, resourceful and self-initiating team members with the ability to thrive in a fast-paced work environment where each individual contributor is expected to drive projects forward while also working collaboratively to achieve shared goals. The individual should be able to demonstrate a high degree of drive, focus, and purpose, and serve as the ultimate ventureLAB ambassador to diverse audiences. 



  • Provide operational support required to ensure the efficient and effective delivery of the ventureLAB Core Programs
  • Support ventureLAB program clients from intake to completion, and manage all logistics and communications before, during and after to ensure a smooth, spectacular program experience
  • Assist with the scheduling of program activities and meetings by coordinating calendars from various clients, advisors, and other relevant stakeholders
  • Working closely with the Venture Growth team and help to document, monitor and ensure accountability of program clients in achieving their key milestones
  • Grow our client portfolio by helping to set up the Review Panels, coordinate program onboardings, and recruit new clients through various efforts including attending events and working with community partners 
  • Working closely with the Manager, Business Analysis, to create and maintain a dynamic, searchable database of volunteer mentors
  • Manage mentor-client relationships through timely communications and special events, ensure active engagement of the Mentor Network
  • Execute programming and special events, including but not limited to: booking space, liaising with facilitators, creating appropriate communications, managing registration, as well as technical and food & beverage needs
  • Curate educational content, events and opportunities available to technology entrepreneurs, for the monthly Programs Newsletter and community Slack channels
  • Actively engage with entrepreneurs to better understand their needs, and offer programming and event recommendations based on observations and client conversations
  • Ensure all client metrics and records are accurately updated within Salesforce on a timely basis, and that relevant reports and program dashboards are created to measure impact and provide valuable insights to management and other relevant stakeholders



  • Post-secondary education in business management, entrepreneurship, operations, event management, or a related field with 1-2 years of business or client-facing experience, preferably in a not-for-profit environment
  • Experience as a program coordinator or similar role; knowledge of program management best practices is an asset
  • Proficient with Microsoft Office and G-Suite
  • Strong analytical and problem-solving skills
  • Excellent time-management and organizational skills
  • Demonstrates great interpersonal skills along with excellent verbal and written communication skills
  • A self-starter that can work under minimal supervision and can juggle multiple projects and priorities
  • Strong service mentality and a great team player
  • Experience working with Salesforce, Eventbrite, MailChimp, or Asana is an asset 
  • Experience working with start-ups is an asset


Compensation: $40,000-$50,000 per annum with comprehensive benefits and vacation package.


How to Apply

Submit your resume and cover letter to by Wednesday, March 25, quoting “Programs Coordinator – Job ID 202003” in the subject line. Early submissions are encouraged as applications will be reviewed on a rolling basis. We thank all applicants for their interest, however, only qualified candidates will be contacted.


About ventureLAB

ventureLAB is a not-for-profit leading technology hub located in Markham in York Region, Canada’s second-largest tech cluster. Through its programs focused on capital, talent, technology, and customers, ventureLAB has supported over 2,000 tech companies and entrepreneurs, including 100 companies that have raised over $100 million and created 3,500 jobs. ventureLAB’s innovation hub is a 50,000 square foot facility that is home to over 45 tech companies and partners that employ over 300 people. At ventureLAB, we grow globally competitive tech titans that build-to-scale in Canada.

position type Full Time
Location Markham, Ontario
Deadline March 25, 2020